# Unavailability

### 2023 (SLA: 99.94%)
**Programmed maintenance:** 50 min (datacenter migration)<br/>
**Incidents:**

* 2023-09-29: 24 min of unavailable service  
* 2023-09-20: 7 min of unavailable service (network error)
* 2023-07-17: 216 min of degraded service
* 2023-05-02: 13 min of degraded service
* 2023-03-21: 77 min of degraded service

### 2022 (SLA > 99.99%)
**Programmed maintenance:** 0 min<br/>
**Incidents:** 20 min of degraded service

### 2021 (SLA > 99.99%)
**Programmed maintenance:** 0 min<br/>
**Incidents:** < 1 min 

### 2020 (SLA > 99.99%)
**Programmed maintenance:** 0 min<br/>
**Incidents:** < 1 min 

### 2019 (SLA > 99.99%)
**Programmed maintenance:** 0 min<br/>
**Incidents:** < 1 min 

### 2018 (SLA > 99.99%)
**Programmed maintenance:** 24 min<br/>
**Incidents:** < 1 min 

### 2017 (SLA > 99.99%)
**Programmed maintenance:** 58 min<br/>
**Incidents:** < 1 min 

### 2016 (SLA > 99.99%)
**Programmed maintenance:** 68 min<br/>
**Incidents:** < 1 min 

### 2015 (SLA = 99.98%)
**Programmed maintenance:** 120 min<br/>
**Incidents:** 124 min