Associating Google accounts on mobile devices

Warning

• Having setup a network mask in Google SSO configuration prevents associating mobile devices through SSO.

For users having already migrated to Google for Work

• On the device, remove the Google account firstname.lastname@mycompany.com

  • Go to Parameters > Accounts
  • Select « Google »
  • Select your account firstname.lastname@mycompany.com
  • Open the menu (upper right corner) and select « Delete the account »
  • Confirm

• Add the account you just deleted

  • Go to Parameters > Accounts > Add an account
  • Select « Google »
  • Select « Existing account»
  • If on Android <= 4 or on some iOS devices, open the menu (upper right corner) and select « Connect through Web browser »
  • Accept conditions by clicking on « OK »
  • Enter your email, without your password, continue
  • You are re-directed to Trustelem. Enter your email, this time with your usual password

• The account is ready to use.

For users who have not yet migrated to Google for Work

• Go to Parameters > Accounts > Add an account
• Select « Google »
• Select « Existing account»
• If on Android <= 4 or on some iOS devices, open the menu (upper right corner) and select « Connect through Web browser »
• Accept conditions by clicking on « OK »
• Enter your email, without your password, continue
• You are re-directed to Trustelem. Enter your email, this time with your usual password